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Welcome back

We have changed some of our procedures to ensure guests keep safe and well during their stay with us. Whilst there are some new processes and procedures that may be unfamiliar, and some elements may take slightly longer than usual due to our COVID Secure protocols, please be assured our usual high standards of friendliness and cleanliness will ensure you continue to enjoy your experience at Manor Grounds campsite.

Our 5 point plan to help guests stay safe and well on site:

Please see below how we have changed some of our procedures. ‘We are all in this together’, and we look forward to your support in respecting our COVID Secure protocols, helping you and your fellow guests stay safe.
1.We have carried out a full risk assessment of our site to help shape our new procedures.
Our campsites will be operating to COVID Secure guidelines as published by the Government.
2.We’ve increased the rigour and frequency of cleaning, sanitising and disinfecting common areas.
3. Our caravan units are at least 6 metres apart laterally. Our tent pitches are at least 10 metres apart.
4. We have implemented a contactless arrival and departure process.
5. Water & waste points will be open with social distancing measures in place.

The ‘We’re Good To Go’ industry standard and supporting mark means that Ashbourne Holidays can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and have the required processes in place.

our new guidelines to keep you safe on our campsite

Arriving on site

Check in is contactless and you will receive instructions to access the site with your booking confirmation. Visitors are asked to wash or sanitiser their hands on arrival and regularly during their stay. Visitors are asked to observe the signage displayed throughout the site.

Using communal facilities

Shared water points and the waste disposal area will be limited to use by one family group at any one time to meet social distancing requirements. Should the facility be in use, there will be the need to queue and visitors are asked to observe the signage and to follow current social distancing requirements.

Checking out

Check out is contactless. We kindly ask that you leave your pitch clean and tidy and as requested take all rubbish home with you.

You can do your bit...

We kindly ask that by respecting each other and the guidance provided by the Government we can all stay safe and well.
- Keep to footpaths where possible and avoid shortcutting across pitches.
- Always follow the current government guidance on-site and in the local area.
- Regularly wash your hands for 20 seconds.
- Observe social distancing.
- Visitors are asked to follow our site specific instructions given at the time of booking,

What if I'm unwell on-site?

We really hope this doesn't happen but if you’re staying on-site and feel unwell please follow the guidance below.
- Go online to NHS 111.
- Call the site owners phone number to let us know.